﻿# Withdrawals
Merchants can withdraw their available balance to their bank account via the withdrawals function.
The result of the withdrawal will be notified by email.
## How to make a withdrawal:
- After entering the merchant platform, click the [Withdrawals] button on the [Account] - [Account Balance] - [More] page, click the [Conversions] button, or on the [Account] - [Withdrawals] page, click the [Create] button to enter the  withdrawal process.
- Select the bank account to which the withdrawal will be made.
- Confirm the amount or currency to be withdrawn.
- Submit the order.
- Wait for the withdrawal to be approved.
- Get the withdrawal result.

![](http://docs-server-sg.payermax.com/Public/Uploads/2022-12-29/63ad48f94e070.png)
![](http://docs-server-sg.payermax.com/Public/Uploads/2022-12-29/63ad49053ed1b.png)
![](http://docs-server-sg.payermax.com/Public/Uploads/2022-12-29/63ad490e93fb4.png)

## Status Description:

- Processing: After the merchant submits the withdrawal application, the process of our finance staff reviews this withdrawal order.
- Success: The finance staff has approved the withdrawal order and the funds reach the receiving bank account.
- Failure: The withdrawal transaction has failed, you can check the reason for failure on the withdrawal details page or contact PayerMax staff for confirmation.
