Top-up

The merchant can recharge the account for disbursement.

How to top up

PayerMax supports 2 ways for top-up: top-up directly and settle to top-up.

Top-up directly

• After entering the merchant platform, click the [Top up] button on the [Account] - [Account Balance] page, or on the [Account] - [Top Up] page, click the [Create] button to enter the top-up process.
• Select the currency you need to top up (currently only USD is supported).
• View the PayerMax virtual account.
• Complete the deposit offline.
• Submit transfer vouchers.
• Wait for the financial review.
• Get top-up results.

Settle to top-up

• You can top up your account by [Settle to Top-Up] operation. Refer to: lin

Status Description

• Pending: After the merchant has successfully transferred to PayerMax's bank account and uploaded the top-up voucher on the PayerMax merchant platform, the process of approving this top-up order by our finance staff.
• Success: The top-up order has been approved and the funds have been credited to the merchant's available balance.
• Failure: The top-up has failed, you can check the reason for the failure on the top-up order details page or contact PayerMax staff for inquiries.