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Withdrawals

Merchants can withdraw their available balance to their bank account via the withdrawals function. The result of the withdrawal will be notified by email.

How to make a withdrawal:

  • After entering the merchant platform, click the [Withdrawals] button on the [Account] - [Account Balance] - [More] page, click the [Conversions] button, or on the [Account] - [Withdrawals] page, click the [Create] button to enter the withdrawal process.
  • Select the bank account to which the withdrawal will be made.
  • Confirm the amount or currency to be withdrawn.
  • Submit the order.
  • Wait for the withdrawal to be approved.
  • Get the withdrawal result.

Status Description:

  • Processing: After the merchant submits the withdrawal application, the process of our finance staff reviews this withdrawal order.
  • Success: The finance staff has approved the withdrawal order and the funds reach the receiving bank account.
  • Failure: The withdrawal transaction has failed, you can check the reason for failure on the withdrawal details page or contact PayerMax staff for confirmation.

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